By using our website or services, you agree to follow the terms below.
We’ve kept it short and easy to understand—because no one likes reading long legal stuff.
1. Using Our Services
You’re welcome to browse the site, ask for help, or book a support session. Just please use the website for lawful and respectful purposes. Any misuse or suspicious activity can get your access blocked.
2. Our Support Scope
We’re here to help with common tech issues—like software glitches, device setup, troubleshooting, and guidance. We do our best to solve your issue, but we can’t promise every fix will work perfectly or be permanent, especially with third-party products.
3. Booking and Payments
Some support services may be free, others may require payment. If there’s a fee, it must be paid in full before we provide the service. Prices and availability may change, and we’ll do our best to keep things updated.
4. Cancellations & Refunds
Plans changed? No problem. You can cancel a session, but let us know in advance. For paid services, refund eligibility depends on how far we’ve gone with the support. For full details, check out our Refund Policy.
5. No Guarantees
While we aim to solve your tech issues, we can’t guarantee that every issue will be resolved. Some problems might be beyond our control or may require hardware repairs we don’t handle.
6. Limiting Our Liability
We’re not responsible for any indirect or accidental damages that may happen during or after a support session. If any liability applies, it’s limited to the amount you paid us for that specific service.
7. User Responsibility
Please back up your important data before we work on your system. We’re not liable for any loss of data. Also, don’t share your passwords or personal details unless absolutely necessary—and only through secure channels.
8. Content Ownership
Everything you see on this website—logos, articles, graphics, etc.—belongs to us or our partners. Don’t copy, reproduce, or reuse anything without permission.
9. Third-Party Tools or Links
We may suggest tools or link to third-party websites. We’re not responsible for how those tools work or how those sites handle your data.
10. Privacy Commitment
We care about your privacy. We only collect the info we need to help you and keep things secure.
11. Changes to These Terms
We might update these terms from time to time. Any updates will be posted here. If you keep using our services, that means you accept the latest version.
12. Need Help or Have Questions?
If you’re confused or concerned about any of these terms, just reach out—we’re happy to clarify.